Nsdl E-Governance Infrastructure — sorry no record found pan card status

Sir/madam,

I have applied for new pan card on 26th May 2019 through submit scanned documents through e-sign mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Raghupathi P
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
May 26, 2019
Updated by Raghupathi Payyavula
Please check as soon as possible
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My name is Attia tabassum and i would like to change the phone number on my pran card as the previous phone number is not working, please contact me on my email address [protected]@gmail.com, please help me in this I will be greatful to you.

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