[Resolved]  Nsdl E-Governance Infrastructure — Status not update no response to call and mails

Address:Rangareddy, Andhra Pradesh, 500035

I have been waiting for my PAN card as it is mandatory for few/major financial services,

I have submitted application online and sent the physical documents through DTDC courier (as it is urgent). It's been 20 days till now I didn't get any updated status from PAN department,

here is the details I received

Acknowledgement Number - [protected]
Name- RAAGA RANJANA RAMABHOTLA
Father's Name - SHIVASHANKER MURTHY RAMABHOTLA
Date of Birth/Incorporation - 02/11/1994
Payment details - Online Payment

All financial transaction stopped because of this delay .. Please respond to calls and mails and make people get feel government with us.

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We are always want to support the government to give as many details we can give. I am ready to give my PAN card or Aadhar details but these kind of reason I am scary about government which will take days months without any proper updates.
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Jun 4, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
May 04, 2017
Updated by ravichandram
Still no response for NSDL they are not responding to phone calls and emails and you forwarded/notified on April 25th it's been more than 6 working days no response .

Really we are suffering with these kind of behavior from the PAN department which is crucial for every financial transaction I am unable to do financial transaction .. If they are not that much capable then they should avoid make this mandatory .. or they need to give this for 3rd party like TCS. all services keep with Government to suffer the people

Please any one help I am looking for startup company which will required PAN for my Partner(wife) with this delay I will loose investor support ..

Thanks,
Ravi
Verified Support
May 04, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Ravi,

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information