Nsdl E-Governance Infrastructure — Token no. : [protected] | |
I filled an online application for pan card on 15 October 2020 through e sign/ e kyc mode, but when I done payment through my debit card, amount of rs. 106 was deducted from my bank account and the message appears that "your e sign / e kyc mode failed and the amount will be refunded within seven working days" then today i.e. on 19 October 2020 I tried again and the amount of same rs. 106 is deducted from my bank account and the application was failed...when will be the amount will be refunded to me... please refund it immediately for both the transactions... Thank you... Was this information helpful? | |
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly. Further, applicants are requested to note that on account of COVID-19 outbreak and Govt. advisories issued in this context, there will be delays in dispatch of PAN cards. We request you to use the e-PAN provided on email. The same is valid and acceptable.
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+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
Date of birth : 28/01/2002
Email id : [protected]@gmail.com