[Resolved]  Nsdl E-Governance Infrastructure — Transaction got failed

My mother pan card lost So I order reprint of pancard through NSDL Portal. When I reached at payment interface I do payment but it got failed. Money deducted from bank account and transaction got failed. My 50rs deducted.
And In the screenshot it is showing that cancelled by user but it got failed automatically.
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Aug 7, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2021
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID.
Verified Support
Jul 01, 2021
NSDL e-Governance Infrastructure Customer Care's response
We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
Complaint comments 

Comments

I already mailed to NSDL my request I'd is 2338496
Please initiate my refund ASAP I'm waiting

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