[Resolved]  Nsdl E-Governance Infrastructure — unprofessional way of handling pan card issuing

Address:Pune, Maharashtra
Website:www.tin-nsdl.com

Respected Sir/Madam,

PAN Application - ack. No. N-[protected] dated: 16/06/2017. I submitted all the documents as requested within the stipulated time. But later there was an issue regarding my Aadhar demographics details not matching with my PAN card details. So, I was given a choice to continue without my Aadhar to which I replied with an email to do the same. After this exchange, there was no response from NSDL regarding the PAN card. I called up your office several times and those officers said they would look into the matter only to build false hopes. Also, no one responds when emailed to " [protected]@nsdl.co.in". Then why display it in queries section?
It's been 2 months now. And no response. I am not able to open my salary account because of not availability of PAN card. I am hoping for a more detailed explanation from the organization and not "we will do it." I need my PAN card as promised. Your organization will take this matter seriously and solve this issue if your organization is a professional and a good one.
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Sep 21, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
Complaint comments 

Comments

Hello,
I have applied for online pan card . When i check pan status at nsdl websight it shows sorry no matching data found .
Please do something
My full name : PARMAR SOHAM
Acknowledgement Number : N-[protected]
My DOB : 26/08/1997

PAN card sent to my address vide speed post no. EA[protected]IN returned undelivered due to jurisdiction error of post office as the colony at which i am staying is newly built.
Ack no. [protected]
Pan card no. - FSCPK8276F.
Please re send PAN card at the same address.
Thanking you.

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    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
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