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[Resolved]  NSDL — Error pran not found in database

Hi.
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

https://cra-nsdl.com/CRA/ResetIPINURNGen.do?ID=null&getName=Change%20Password
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Aug 9, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2020
NSDL e-Governance Infrastructure Customer Care's response Dear Swapnil,

Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
 
24 Comments

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Comments

I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

Can you please look & revert back.
Reply
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

Can you please look & revert back.
Reply
I have created the nps account of tier - 1 & tire - 2 type. And Pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.
Reply
I completed my registration on 08-Jan-2021 and payment is done. Received the PRAN e-card.
During login I am getting error[protected] PRAN is not in DATABASE.
Reply

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