[Resolved]  NSDL — online transaction failed

I use NSDL website to create a new pan card. I use e-sign option. As per belom I have paid an amount through Rupay debit card and amount was deducted from my account on 12/03/2021 & 13/03/2021 but it show me the screen which wants to authenticate my aadhar card by sending an otp on my number which i didn't get it because my aadhar is not linked to my number. So the transaction failed Now it shows me a message when i am checking the status "Your e-sign/e-KYC based request has failed hence you cannot proceed the application with e-sign/e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days."
After that I did the whole process again but again the same message appeared and the amount deducted again.
So the amount deducted two times for two token number but both the transaction failed. I have not received any refund yet.
So please check my Payment history in NSDL website and refund my pan application fees for both the transaction.

(1) Rs. 106.90 was spent on your ATM Card No. ending XXXX9344 NSDL E GOV PANon 12-MAR-2021. A/c No xxxx5087
(2)Rs. 106.90 was spent on your ATM Card No. ending XXXX9344 Aggregator_nsdlzcPayTon 12-MAR-2021. A/c No xxxx5087
(3)Rs. 106.90 was spent on your ATM Card No. ending XXXX9344 Aggregator_nsdlzcPayTon 12-MAR-2021. A/c No xxxx5087
(4)Rs. 106.90 was spent on your ATM Card No. ending XXXX9344 NSDL E GOV PANon 13-MAR-2021. A/c No xxxx5087
(5)Rs. 106.90 was spent on your ATM Card No. ending XXXX9344 NSDL E GOV PANon 13-MAR-2021. A/c No xxxx5087 Bal

I use NSDL website to create a new pan card. I use e-sign option. I have paid an amount of Rs.106.90 from paytm and amount was deducted from my account on 30/31.05.2021 but it show me the screen which wants to authenticate my aadhar card by sending an otp on my number which i didn't get it because my aadhar is not linked to my number. So the transaction failed Now it shows me a message when i am checking the status "Your e-sign/e-KYC based request has failed hence you cannot proceed the application with e-sign/e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days."
After that I did the whole process again but again the same message appeared and the amount deducted again.
So the amount deducted two times for two token number but both the transaction failed. I have not received any refund yet.
So please check my Payment history in NSDL website and refund my pan application fees for the transaction.
Temp. Token no. [protected]
Temp. Token no. [protected]
Regards,
Deeksha Kashyap