[Resolved] NSDL — Pan Card money Not Refunded | |||
Sir/ Madam I am a student and I have applied for PAN card with Token no.-[protected] and I choosed e-kyc/e-sign through aadhar card. The fees in deducted from bank account but at last process, No OTP was generated for verification of My aadhard card through registered mobile no. and the screen display the exact message as :- "Your e-Sign/e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode or e-Sign mode. Kindly note that you will get refund of this PAN application in next seven working days." This problem happened to many person.I called at their complain no. but found it, out off reach. Is this really DIGITAL INDIA ? I want my whole money back, soon. Please look into the matter. I hopefully asked you favour to help me to get my money back so that I could apply for pan card through another medium, immediately. Regards, SHIVAM Was this information helpful? | |||
Apr 13, 2017 Complaint marked as Resolved I emailed to the company and told the problem through email --
[email protected]
And they solved the issue with satisfaction. NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. | |||
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+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
Thank you very much!!!