[Resolved] Nyati Group — No refund 7 weeks after flat cancellation

Vivek Bawge

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

I booked flat in Nyati Elan Wagholi. After getting negative feedback about the locality and very serious water supply/infrastructure problems, I cancelled my booking and sent formal email on Mar 22. No refund of my booking amount of only 1 lac rupeed (minus service charge of 3%) till now (May 6). Upon enquiry, they say that their Director has gone to Dubai. Is Nyati group in so much cash crunch that they can't afford to pay back 1 lac rupees? I thought it is a professional process dependent company and not a person dependent company. Why are they dependent on Director's presence? I gave money to the company and not its Director. Stay away from cheap builders. Go for premium Builders like Marvel, Panchshil and then see how they treat customers (almost like God).

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Complaint marked as Resolved

Ths builder processed the full refund of my booking amount. The Director with whom I dealt was away and out of country. Hence the refund was delayed. Now I am happy. This was more of a timing issue which was resolved and I was also in need of money.

Jul 03, 2015

Updated by Vivek Bawge The refund has been processed by Builder. This complaint is resolved.