[Resolved] Nyati Group — not getting the possession of my flat neither the full compensation.

Abhshek

Address:

Undri Pune Maharashtra, Pune, Maharashtra

We bought a flat in Niyati Eternity IV, Undri Pune in July 2015, it was under construction at that time. We spoke to the owner of the flat that if we can sale the flat before getting the possession. The builder promised us that he would help us selling the property. He also gave us rough idea how much money we going to get in return. Now this is the crazy part, we were just talking about the selling the property. Niyati group sold our flat to some one else without our written or verbal permission. And they are also not paying us the full amount we agreed. The partial amount they paid us was also in bits and peaces. I would request someone to look in to it and help us get out of this situation.

Thanks!

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Aug 29, 2019

Complaint marked as Resolved

Nyati Group customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

Nyati Group Customer Care's response Dear Sir,

To begin with, You had invested with us at Nyati Eternity, Phase IV UNDRI as an investor through your relative Mr. Rahul Kumar as the mediator for this transaction. The amount invested by you towards this particular unit was Rs 30 Lakhs whereas the actual cost of the Unit was Rs 55 Lakhs. Along with that a flexible payment plan was given to you for your convenience in payments. However despite repeated followups from the Sales and CRM teams your refused to register the property nor did you make any further payments towards it.
Post which Mr Rahul Kumar approached the sales team requesting them to re-sell your property and disburse the amount to you. As per your requisition through your mediator The unit was sold and an amount of Rs 28, 48, 036 was refunded to you over 3 transactions in Feb 19, Mar 19 & May 19. The residual amount from your investment (Rs 1, 51, 964) was paid towards government charges which include Service taxes & VAT.

Hence has on date we do not have any outstanding amount against the said unit.
For any further queries or clarifications please feel free to get in touch with our CRM team at our Head Office.

Regards,
Team Nyati

Jun 17, 2019

Updated by Abhshek Thanks for getting back to me. This is the very first time someone gave me the details. Although I don't agree with most of the points you mentioned. For example: 1. the money we paid; we paid 33 lakhs we have shared the documents with Akash and Rita both. 2. The final price of the flat was 45 lakhs, not 55 lakhs. We have documents to prove that too. 3. We never received any notification from Niyati group asking to register the flat, we thought the flat was still under construction. 4. We never signed any document to sell the flat.

I tried every possible way to speak with someone in Niyati Head office, but no one is responding to our calls or text messages. I also sent email to "[protected]@nyatigroup.com".

I will appreciate if someone from your head office can talk to me and resolve this issue.

Thanks,
Abhishek

Verified Support

Jun 28, 2019

Nyati Group Customer Care's response Dear Sir,

With reference to the above kindly note that the allotment letter had all the necessary information in regards to the necessary processes.The basic cost of the unit was idefined at Rs 45 Lakhs.however with infrastructure charges, stamp duty and registration amounts the total package would have been closer to Rs 55 Lakhs.however we had a verbal confirmation from Mr Rahul Kumar to sell your unit.We at Nyati Group value every relationship and would request you to get in touch with Mr Shroff on a Monday Morning on the landline no. Post 4pm 66863333.

Regards
Team Nyati

Jul 03, 2019

Updated by Abhshek I appreciate that you do want to resolve this issue. As you advised, I called the above number at least 30 times since Monday morning. I called in the morning, then after 4pm and then after 6pm as well. But the person who answer the phone always say that Mr Harish Shroff is not available, call later. I also tried to speak with Ms Rita but she is also not answering the phone. It's really frustrating. I request you to please give me an appointment with Mr Harish Shroff or the person who can tell what exactly happened to my unit. I spoke to Rahul Kumar, he mentioned that he was in the conversation with Akash about selling the unit but they never finalized the deal. Just think logically, why would we agree and sell the unit at a loss? On the contrary, we were ready to clear the remaining balance and wanted to get the possession of the flat. I really don't want to drag this conversation here so I request you to please schedule a call with Mr Shroff so that we can close this chapter on a happy note.

Thanks!

Verified Support

Jul 03, 2019

Nyati Group Customer Care's response Sir,

I suggest you share your contact number so that that Mr. Shroff can speak to you directly.

Regards
Team Nyati

Jul 06, 2019

Updated by Abhshek Hello,

Mr Shroff can call me on +[protected]. I am in the USA right now so it would be helpful if you can give me the time slot when Mr Shroff would call me. I want to make sure I am available that time.

Thanks,
Abhishek

Jul 12, 2019

Updated by Abhshek Hi,

Any update on my previous message?? I haven't received any call or message from Mr Shroff or anyone else from his team yet.

Thanks!

Verified Support

Jul 29, 2019

Nyati Group Customer Care's response Dear Sir,

With reference to your conversation with Mr. Shroff, your relative Mr. Rahul Kumar met Mr. Shroff and the amount was settled as requested, by you since you could not attend the meeting.Kindly confirm the same.

Regards
Team Nyati

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Comments

Abhshek

Thanks for getting back to me. This is the very first time someone gave me the details. Although I don't agree with most of the points you mentioned. For example: 1. the money we paid; we paid 33 lakhs we have shared the documents with Akash and Rita both. 2. The final price of the flat was 45 lakhs, not 55 lakhs. We have documents to prove that too. 3. We never received any notification from Niyati group asking to register the flat, we thought the flat was still under construction. 4. We never signed any document to sell the flat.

I tried every possible way to speak with someone in Niyati Head office, but no one is responding to our calls or text messages. I also sent email to "[protected]@nyatigroup.com".

I will appreciate if someone from your head office can talk to me and resolve this issue.

Thanks,
Abhishek