[Resolved]  Nyati Group — sales staff behavior

I've been trying to rent 2 bhk in nyati elan phase 1 for the last 15 days and in spite of having few vacated flats, i am unable to make the booking because of only one person mr. Vaibhav from sales office. His rude behavior towards me as well as towards my father made me submit this complaint. He doesn't reply to calls as well as messages. This has become a person dependent and he is taking advantage of this thing. I've been living in the same society for the last 3 months. Owners of these flats solely dependent on this person only and not the society manager. He doesn't show flats to visit and do not respond. I want some kind of action towards this person.

Regards,
Anonymous
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Nov 29, 2019
Complaint marked as Resolved 
Nyati Group customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2019
Nyati Group Customer Care's response
Dear Sir,

Thank you for writing to us. Based on your complaint we investigated the entire matter and hence the delay in replying to you, since we wanted to understand the entire situation. Firstly we are not a single person based organization and Mr. Vaibhav is a sales executive at Nyati Group. He has personally volunteered to help tenants search for properties on rent in our societies and ensure that they have a smooth process. After speaking to him and a few owners in the society we got to know that the owners were personally not interested in renting out their flats for their own personal reasons.
However we would like to help you out in your search for your property. Please feel free to get in touch with us directly at the head office.

Regards,
Team Nyati
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