Nykaa.com — Fraud no delivery

Kahini Kundu

Address:	Kolkata, West Bengal, 700107
Website:	www.nykaa.com

This is my first experience with Nykaa, and its horrible!!!
I ordered sunscreen back on 08.02.2017 and Nykaa promised to deliver the same within 5 days. Today is 15.02.2017 and neither did I receive my item, nor can I track the order (last updated on 09.02.2017 on app).
Another issue is that I ordered 88ml, and the update (whatever they are showing) is based on 30ml. The order is a pre-paid one.
Their so called Customer Service no. is always busy.
And I had mailed several times to their customer care, they didn't even bother to revert back.

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Comments

Bakbak

from Mangalore, Karnataka

Order No. #[protected]. The Lakme eyeconic kajal that I received was duplicate. I have been using this kajal for almost three years now and this is a duplicate one. I dropped in a complaint and tried to call the customer care so many times. No response received.
Highly disappointed.