Nykaa.com — I am complaining about delivering a damaged product and not following up with customer properly in picking up the return and refund.

Nykaa.com — I am complaining about delivering a damaged product and not following up with customer properly in picking up the return and refund.

A aratireddy pinate

When i complained about the damaged product and requested for return pick up. The company declined the return without any reason and when called in return on that issue they say its too late for the return.. These kind of issues are always happening with this company. The company customer care number is :[protected] and the app that they built takes too much notification space and app is compulsory to place order. Was this information helpful? No (0) Yes (0)

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Nykaa Customer Care

from Mumbai, Maharashtra

Dear Aratiredd,

We are unable to locate the order details under your name (aratireddy pinate), we request you to kindly help us with the Order no/ registered email id/ registered contact no. so that we can address your issue at earliest. Also, please help us with the snapshot of the damaged product.

We look forward to hearing from you.

Regards,
Team Nykaa

neeti varshney

Products has been returned without informing the reason.if nykka delivery partner bluedart is not serviceable at my location then why they accepted my order for that location bcoz of this I suffered a lot.please raise my complaint against nykka.