Nykaa.com — return picked up showing not picked up

Address:

Mumbai, Mumbai City, Maharashtra, 421001

Applied for return of my product on 6th decemeber, 2019. At first they were not approving my return after so many requests and continue messages they approved on 13th december, 2019 and after approving return. The product has been picked on 15th december, 2019 at 11.00 am by shankar kadam with delhivery no awb[protected] and after that i got text message in evening that the return has been cancelled but the return was already picked by shankar kadam in the morning at 11and the status is showing that the product has not been picked up i also called multiple times to that delivery boy shankar kadam (Contact no [protected])
But the delivery boy is not picking my calls.

I suggest never ever purchased from this site.
Right now nor i have product in my hand nor have my. Cash back
Disgusting service ever come across.