Nykaa.com — they are running massive viral promotion and canceling order after promotion

Address:Durganagar near post office, Kolkata, West Bengal, 700065

Nykaa is making there bussiness very illegal way. There are running massive attractive promotion in there site and apps and simply cancelling order without any notification after promotion expired.

18th july morning they started two promocode at same time, "buy 7 get 7 free" and "flat 50% of in total value".
Thousands of people purchased 50-100 quantity in less than 100 ruppes and shared screenshot on facebook.
It's get viral in few hours. Their app was trending on google playstore whole day. Gets huge response and download due to this promotion.
They run this offer till 18th july night. And today they simply cancel all orders just saying it was a technical glitch.
Really! Technical glitch was running for whole day, thousands of new customer registering they didn't notice?
They people are tweeting mentioning them, they really didn't noticed?

And now after this free massive promotion, they're saying it's an technical glitch. Is it not playing with consumers emotion?

My order id was nyk[protected]
It get cancelled today.

I want my product is was confimed, i've mail confirmation from company's side.

If i didn't get my product, i will run all product at rs. 1 promotion for 7 days and cancell all order after promotion. They call it massive technical glitch. If consumer forum can't do anything in this issue, then they must be quite when i do same on site.

Please who get frauded same like me, can copy this complain text and put their order id.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Had placed an order on 11 july.
Order No. NYK[protected]

1 item was not delivered. When i cancelled it no email was sent and again option for cancel order is being shown and order is not even shipped yet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nykaa.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1113
    Pending
    0
    Resolved
    70
    Nykaa.com Phone
    +91 92 2220 1010 [Customer Care]
    Nykaa.com Address
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    View all Nykaa.com contact information