[Resolved] Nykaa.com — Wrong product delivered | |||||
I have received a wrong product from Nykaa.com. I have emailed them many times but they have not responded. My order number is -ORDER #[protected] . This happened on 9/06/2016. i have ordered a Richfeel Brahmi Hair pack worth 550Rs from Nykaa.com instead they delivered me Richfeel Shampoo worth 150rs. The invoice is clearly stating the product is 150rs. When ever i call them the customer support tells me to email with the attachments and they will respond in 48hrs. but they are not responding to my email as well. I want a refund . Thankyou Was this information helpful? | |||||
Jun 29, 2016 Complaint marked as Resolved Thanks Nykaa | |||||
 1 Comment | |||||
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+91 92 2220 1010 [Customer Care]
104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
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Thankyou for providing the details. We always ensure rigorous quality check but somehow a wrong product was delivered to you. We sincerely apologies for the inconvenience. Also the support team has responded to your mails and I hope we have provided a satisfactory resolution. For any concern you can write to us on [protected]@nykaa.com and we will surely help you. :)