Nykaa — refund for cancelled order

Address:Ay rafala ta bagasara amreli, Amreli, Gujarat, 365440
Website:www.nykaa.com

I had ordered 3 products on 09/09/19 on nykka i cancelld the order after some time on that day i received this message
Order cancelled: your order #nyk[protected] has been cancelled. Refund of inr 1994.0 will be initiated to your account within 2 business days
But i not received refund yet
Payment mode upi
[protected] m. Number
[protected]@gmail.com
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Hi Jagdish,

Thank you for writing in regards to your concern.

This is with reference to the order no. NYK[protected] amount Rs. 1994/-. We would like to inform you that the refund was initiated from our end on 10/09/2019. As the refund takes 5-7 business days to reflect in the bank account. The amount should have been reflected in your bank account by now. We request you to please with your bank once.

Also, we have checked, your issue has been addressed by our customer service personnel. Please do refer to Ticket #5218716(email) for more details.

For any further assistance, please feel free to write to us on [protected]@nykaa.com.

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