Nykaa.com — I can't track my order

I had ordered makeup from nykaa on 12th August 2018, i was inform that my ordered had been shipped on 13th january 2018 from india post-mr/da/west-1615 but i can't trace my consignment as the website show no such consignment us available .So, where can i track my order.I also contact the customer care but they couldnot suggest any remedies and also i had raise various compaint through the app which is left unrespond . i kindlt request the company to provide me the valid tracking id.


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    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
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