Nykaa.com — product not delivered awb :#[protected]

Address:	560016
Website:	nykaa.com

Order #[protected]
Shipment 2
Awb :#[protected]

Shipment has not been delivered to me, but they say it has been delivered, have called customer care 3 times however they showed me some other signature and claim it is my family signature, where i was at home. It was sunday.

When ever i call they would say check with neighbors, where as my mother is housewife, neighbors ask my mother to collect product on there behalf