Nykaa.com — the product not delivered yet

Address:	Varanasi, Uttar Pradesh
Website:	www.nykaa.com

I have ordered maybelline new york fitme foundation and concealer on 27/11/18 which was to be delivered on 2/12/18 by bluedart but your delivery partner is complaining about the address i have provided and claiming about delivery attempt.
This is not the first time i have ordered something online but yes it's my first time on nykaa. I'm pretty sure that the address i've provided is correct.
I want my product to be delivered to me as soon as possible because it's very urgent for me.
If you can't resolve my issue then i will quit services from you and tell everyone i know to quit your services.