[Resolved]  Oasis Resource Management Pvt Ltd — Process oriented questions

Hello Oasis Team,
I writing here how I am disappointed with OASIS. I'm registered myself with oasis 05/11/2020 for singapore job. Firstly, OASIS team validated my eligibility and opening with help of my CV, after that I received eligibility that I have PASS. Continuously they asked some documents for process my application. I have submitted my all of the documents. After received all documents OASIS has to arrange the interview from employer but I did not received any interviews. Completely 365 days gone but OASIS Team unable to arrange any interview. Finnaly, I withdraw my application because of no progress on my application from OASIS.
Withdraw requested date: 07/10/2021
Rufund Date: 12/11/2021
Paid Amount: 60, 000 Rs/-
Received Amount: 37, 205 Rs/-
I have few questions below. I request OASIS Team to answer.
1) OASIS unable to process my application for interview means, why you guys are accept my application?
2) some process are useless after received my applicatiin like example
Example which I had: OASIS Team unable to process my application so they sent application to one of the person. She created email id for me in gmail and search job in general job portal. My question is why I have to paid 60, 000rs for search job in general website even any one can do this job.
3) After requested my application withdraw, OASIS team said rufund person went to sick leave so unable to process withdrow. my question is OASIS is believing single person for do rufund job?
4) The ultimate thing is in general job website they said we can apply only one applicatiin every 15days. Kindly clarify this point to me.
You can check above or truth or not useing my refrence ID is: 05/11/[protected]
Clearly I can see I am wasted my golden time and money

I need justification
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Jan 24, 2022
Complaint marked as Resolved 
Oasis Resource Management customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2021
Oasis Resource Management Customer Care's response
Dear M.SABARIMUTHU,
Greetings !!

Thanks for bringing your concern. Regret to hear such an unexpected experience you faced during the process. That, OASIS is a reputed consultation firm who gave advice and necessary help to candidates in getting the overseas settlement. We understand that your process could not get completed due to non-selection of your profile from International employers in the final stages. You would appreciate to know that, ORM has created the Unique Login credentials and details have been shared with you in order to maintain transparency. Furthermore, they have completed your document verification and within the span of two months, application was forwarded to Overseas Consultant for Interview procedure and subsequently your Interviews were conducted, however due to Covid-19 outbreak, lockdown happened again all over the world, this impacted the Immigration service once again and so as your case. Eventually decision lies upon the Employer only and Oasis Resources Management Pvt Ltd just being the consultants, can only assist you in abroad Immigrations as per your Profile expertise and as per the country requirement. As you requested to close the contract and according to Service Legal agreement, refund disbursement was done on mutually agreed amount. Hope above information is sufficient to clarify the things very clearly.

Should you need any other information, Please do not hesitate to share your inputs and you may also contact directly to Oasis Resource Management.

Regards,
Navin Raheja
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Yes, I got new credential during my application process for transparent. I would like to share how application is treated. One of the oasis resource said we can apply only one application and wait till emploeer feedback, as you know emploeer is responding to take 45days. I was waited every 45days but I think this is foolish.

You have not answered my question!!! Which I mentioned in previous complaint. Why oasis agreed to process my application without arranging any employer interview. Oasis shoud know how to evoluate profile indeed.

Finally, I have to share which I can't acceptable. I asked to withdraw my application buy oasis Employee said refund team went sick leave. Honestly I have to ask oasis team only have one person to carry forward refuns????? However my payment credited after the stipulated time. My concern is why I did not received with in stipulated time???

DO NOT PASTE REGULAR TEMPLATES. PELASE ANSWER MY QUESTIONS COMPLETELY.

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