| Address: | 500053 | | Website: | Www.Okinawascooters.com |
Dear sir/mam,
I purchased okinawa ridge electric scooter on 19mar2018, on 30jun2018 one connector pertains to 1 of the battery was burned out and battery terminal was burnt, i took the vehicle to service centre and asked to replace the battery, where in service centre people told battery is fine and they replaced connector and applied mseal on battery terminal, vehicle was running properly there after.
Where in on 16 jan 2019 my wife started from my home to collage, she droved vehicle for 3kms and total charging got down and vehicle was not running. So she been to santosh nagar harsha motors, they said due to festival no technicians were available so they asked to wait till 17/01/19, on 17 they said one of the battery out of 5 batteries has problem and getting over heated while charging and not getting discharged when discharged, so i asked to replace the battery as warranty still valid, i was informed that they do not have stand by batteries and i need to wait for approximately 10days for replacement. My concern is when show room itself is a battery vehicle show room why can't they arrange stand by battery till my battey gets claimed.
Regards
Viratraj s
[protected].
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