Ola — ASKING FOR COMPENSATION AND ACTION AGAINST DRIVER

Address:

Varanasi, Uttar Pradesh

today i had my flight in air india AI696, to catch this on time i booked a cab on ola app on 27 may for 28may 9:30 am. which was perfect as per plan i had flight to catch on 11:25 if i would have got my cab on time i would have reached there around 10:30 which was prescribed for domestic travelers BUT i got a call from your driver at 9.08 and he said that he is in sarnath at his home he'll leave his home soon to pick me and this will take 45min to him to reach to me...BOOM all plan smashed...NOW i called your call center for helping me they said "they cannot do any thing in this matter and even if they do by sending new driver it'll take 1 hour for him to reach...so now after having no option left i went on to road for auto and ultimately i reached to the airport and i was late now tell me what should i do my ticket was of 5473 rupee i demand for refund you have OPTION to refund as ola cash but you have to compensate me for that and to i demand action against cab driver my booking details are CRN85957828