Ola Cab — Cheating of money by Ola cab driver mr. Narasimha (mobile: [protected]) for crn[protected] gold toyota innova bearing regn. No. Ap 29 v 8346

Address:	500044
Website:	Ola cabs complaint email

Dear Sir / Madam,

I Botcha Ramakrishna resident of Hyderabad had booked Ola Cab on 18/10/2015 for travel from my residence in Vidyanagar, Hyderabad to Hyderd thabad Airport at Shamsabad in the morning hours around 6.15 AM on 18/10/2015.

I received an SMS from Ola Cabs on 18/10/2015 stating that they advised driver Mr. Narasimha ( Mobile No. : [protected] ) for CRN[protected]. Further advised that Gold Toyota Innova bearing Regn. No. AP 29 V 8346 will come to pick up me @ 6.11 AM on 18/10/2015.

The said Ola Cab came to my residence by 6.15 AM and he picked us up and dropped at Hyderabad airport, Shamsabad around 7 AM on 18/10/2015.

Please note that the smart mobile was working for about 35 minutes and thereafter he did something to the smartphone and it stopped working just 5 minutes before we reached the airport. After reaching airport around 7.00 AM on 18/10/2015, he contacted someone over his mobile and demanded Rs. 970 from me as against the total bill amount of Rs. 532/- as conveyed by Ola Cabs to me through its SMS on 18/10/2015.

Despite my advising him to take Rs. 532/- from me as the fare for dropping me at the airport in Hyderabad, he demanded Rs. 970/- and cpollected it from me.

Hence, he overcharged me Rs. 438/- and purposefully cheated me.

Therefore, I seek M/s Ola Cabs to ensure refund of the excess amount of Rs. 438/- charged from me and also punish the above driver by delisting / derecognising him from Ola Cabs registration / empanelment failing which he would continue to deceive gullible public at large.

I, therefore, seek your immediate appropriate action(s) as mentioned above and advise soon per return mail.

Regards,

Ramakrishna Botcha
Email ID: [protected]@gmail.com
Mobile: [protected]