Ola Cabs / Ani Technologies — against a driver

Address:Mumbai City, Maharashtra, 400055

I had book a cab from santacruz to lower parel i tried calling the driver but his phone was switched off he reached my destination santacruz east the moment we sat in and closed the door the driver started making faces and was being rude to my dad he was constantly saying traffic hai but there was no traffic as such and behaved rudely and said rehne do rehne do in a unpleasant manner and i started playing music it was quite low i too hate loud music but as your aggressive driver had an issue asked to low down the volume and said duniye bharke log aate hai play karte hai what the hell then he told me madam dj nahi hai yeh koi aap volume low kare ola drivers are basically manner less rude just because of your driver was driving since last night and i asked him since when he was driving he said usey aapko matalb nahi hai he denied one can make out that he was driving since last time this type of behaviour shall not be taken ola isn't doing any favor on us i'm paying for it and idk how to deal with such egotistic drivers i tried with the helpline no too but they didn't help me either and i shall go ahead with this issue coz it didn't happen just today it's happening everyday
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I have booked a ola cab for my mother and by mistake i have booked ola twice as when one cab arrived i took that cab and after some time 2nd cab arrived when i said that i have booked it wrong he started giving vulgar comments and molest.
CNR[protected] DATED[protected]

I booked a ola bike . Then due to some reason i had to cancel that ride. They charged their fine for cancellation. That is fine . But the driver called me and talked to me in a very abusive manner .
He was using very abusive words. I want a strict action against him.
My account is not in a active state .it is blocked permanently .so I want to unblock it.
I made a payment of INR 3, 000 on redbus on 1 Sep 2019 for which I used my Ola Money Postpaid wallet. Payment was failed at redbus end but money was not refunded to me till date.

I brought the issue to the notice of Ola Team but no response from them.

Request you to look into the issue.

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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information