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Ola Cabs / ANI Technologies

Ola Cabs / ANI Technologies reviews & complaints page 80

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Address: Kolkata

Hi Team,
I took a ride with OLA on 21st September. My Estimated Fare was shown to be Rs. 896 after completing my ride I got charged Rs. 1809. I immediately raised a complaint with OLA and the acknowledged that my ride fare was high due to some error. They also mentioned that it will be solved within 72 hours. But it has been a week since then that I've not yet got any resolution. Even the customer care is not helping me to escalate.

I would like to have my refund and compensation as soon as possible.
Ola Ticket Number[protected]

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On request by the driver I had made payment to the driver's account, but later while trying to book cab on the next day, the application showed pending payment, I had to pay this pending amount which I had already paid to driver in order to book my next ride.

Payment details.

Reference - CRN[protected], amount 195, date September 23/2021.

Reference - CRN[protected], amount 188, date September 22/2021.

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Address: banglore

Website: www.olacabs.com

Dear Sir,
this is to bring to your notice for the below mentioned mail regarding the pending payment of Rs.147, for which i had
travelled on 19th septerber 2021.As there was some problem with connectivity and therefore i was not able to make online
payment accordingly i was asked to make cash payment by driver and i had no option but to pay.
So i had paid Rs.150 in cash to him.'But in apps its still showing pending and regularly i'm getting sms from OLA to make the payment.I had already sent them mail on 20th September 2021 and again on 24th September 2021, Still no ones has called up for resolution.

Thanks & Regards
Shahnawaz Alam
[protected]

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I paid the driver in cash, still app shows payment pending. This is happening for the second time. Please look into this.

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Address: 49-17-9, A205 Aishwarya Bhusan lalithanagar, akkayapalem .

I have paid Ola cab driver through Phone pay but in Ola app it is showing as payment pending. Please do need full regrading this complaint.

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Address: diva

We paid cash to the ola AUTO driver on Sept 26, 2021. But in my app, it is still showing payment yet to be paid.

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We paid cash to the ola driver on Sept 27, 2021. But in my app, it is still showing payment yet to be paid.

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I already paid for my old cab through cash but it still says pending in the app... What should I do... I called the driver too he said it'll be gone in a few hours.. but it's still here after 2 days

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We paid in cash but the payment shows pending and they are not updating neither is there any chance of contact

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I travelled via ola on 18 September 2021, mostly amount I paid via Paytm, and a little bit by cash, but still the payment is showing pending

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I paid the auto changes to the auto driver in hand. But still Ola is charging me fee from online

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I travelled from Vashi to Dombivali on 23rd September 2021 for which I paid Ola driver 293 in cash as I could not pay via online/digital payment due to network issues. But on ola app it's still showing 293 payment due. Kindly help.

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I've already paid my last ride(CRN[protected]) bill but on the app it's showing that you amount of 445 is still pending. Due to which I can't book any other ride.
Kindly solve the issue as soon as possible infact I've Mailed so many times to ola support but the customer compliance are taken as for granted. No step has been taken by the customer complain.
It my request to solve the issue immediately.

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Mobile no [protected]

Wrong fare charges for ride to Mumbai airport
Fare was more than double the estimated charge
And drive took longer route
I m not able to resolve issue through ola app
Please help
Estimated fare:100
Charges:230
Cab no:CRN[protected]

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Address: Pune ola

Website: Ola

I have already paid for the ride but still showing pending payment .

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I booked an ola cab, I paid to driver via phonepe but in OLA they are showing I havn't paid for the ride.
They do not have any option to raise the query for this kind of action.
What I have to do?
For any query/ suggestion kindly contact [protected]@gmail.com

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I paid the driver in cash but it's still showing up on my screen as 'Pensing payment'. Please resolve the issue....

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Amount paid in cash but ola asking to pay in googlepay for last ride. Due tot his iam not able to book new ride as it is asking to clear due but I have already paid in cash to ola driver for last ride you can check with him

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Website: Ola

Sir. I have paid my fare of rs. 150 through google pay to ola driver. But it showing payment due. I couldn't able to book another ride
Pls help me

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Dear Sir,

Today on 25.09.2021 i book ride for taking me and my wife to hospital by selecting card payment mode but driver force me to pay by cash or Google by saying that company takes 2to 3 days to pay me so in a good faith i paid by google pay directly to driver number but in app still showing pending payment i try to raised issue i app but i am not found any proper channel so please looking to the matter

Thanking you.

Enclosure
1. Ola App screen short
2. Google pay screen short

Regards
Sagar Kanade

Sep 25, 2021

Updated by SAK1806 Official email id
sagar.[protected]@irb.co.in
Mobile
[protected]

Sep 27, 2021

Updated by SAK1806 On Date 25.09.2021 I was book ride for taking me and my wife to Hospital by selecting card payment mode on Ola cab application. But at the time of boarding in cab, driver force me to pay in cash or Google pay by saying that company takes 2 to 3 days to pay him, so in a good faith I paid by Google pay directly to driver after completing my ride but in my Ola app account said payment is sowing pending. I try to raised issue in app but I am not found any contact modes to raised the same.

So please looking to it and resolve the same as early as possible as I am not able to book cab as app asking me to pay dues before hire cab for new trip

This is for your information and further necessary action required please.

Enclosure
1. Ola App screen short
2. Google pay screen short

Regards
Sagar Kanade
Mob No. [protected]
Email sagar.[protected]@irb.co.in

Ola Cabs / ANI Technologies Complaints & Reviews

File a complaint to Ola Cabs / ANI Technologies

Ola Cabs / ANI Technologies reviews & complaints page 80

Cab Fare was high

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Double payment made

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Money paid still its showing in pending status in apps

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Charging double money

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Regrading payment

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Ola Auto Payment by cash

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Payment by cash

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Payment due

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Payment pending for my old ride

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I paid, still showing payment

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Charging of Fee thats been paid

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Related to payment pending issue

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Unable to book my ride

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Double fare charges and pathetic customer support

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Ola ride payment

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OLA is requesting extra money

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Paid in cash but still showing pending payment

Amount paid in cash but ola asking to pay in googlepay for last ride

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Payments

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I paid to drive by Google pay but still app shows pending payment

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