Ola Cabs / Ani Technologies — Lost cell phone in ola cab and the driver is not handing over | |||||
I've lost my sony xperia t2 ultra cell phone while travelling in ola cab from gurgaon, hr to shaheen bagh, dl. The moment came i've tried calling on my cell and it was rininging, when i called the driver he said he'll check and call back. But he never called me back, after few minutes i've called him and he was not picking up my call, after that i've tried calling on my number but this time it was switched up "driver stolen the cell phone". When i talked with the ola customer service they're not taking any responsibility and asking me to complaint the police about the incident. "worst policy of ola". I want the management to interact with the driver and get me my phone. Anil 43.5 km 70min Mini - white i10 Upgraded from micro Tart time: 11:58 am187, block c, uday nagar, sector 45, gurgaon, haryana 122021, india End time: 01:08 pm rehmat apartment, 7, lane number 7, block b, jamia nagar, jasola vihar, new delhi Was this information helpful? | |||||
2 Comments | |||||
Comments
Hi Aejaz, apologies for the inconvenience caused. Please let us the booking ID so that we can look into this immediately.
Yours Sincerely,
Bhanu Agrawal
Ola Care
Yours Sincerely,
Bhanu Agrawal
Ola Care
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Even if toll is included but it's value is only Rs. 100 whereas my bill had Rs. 200.. So kindly return the extra 100 rupees.. (Not asking for more) that's clearly wrong!