Ola Cabs / Ani Technologies — lot of extra amount charge during trip | |||||
Date - 21/06/2018 Booked crn no. For my ola outstation trip - [protected] Pickup time & place - 5:45 pm, new delhi railway station Drop time & place - 7:52 pm, ashiyana angan plaza, bhiwadi (Rajasthan) Total time for ride - 2hr 7min. Total riding distance - 74.6 km (According to vehicle's meter), 76 km (According to google maps) Estimated fare amount during booking - rs. 1156 (Rs. 250 discount applied with summer250 promo code) Charged amount after completion of ride - rs. 1750 (For distance 139 km and time 2hr 20min according to generated bill) With refer to above details, the ola cab has charged wrong amount for my ride. They have charged for 139 km while my trip was for 74 km. Also, they have charged for extra riding time. After that i raised my complaint on ola apps but still no response from their side. Several time i have tried to talk his customer care executive but no one has picked my call. I never get response for ola side. Its total harassment by ola side like driver as well as ola customer care. Kindly resolve my problem asap take the legal action on ola cab. Over charging from customers by ola cab has been general activity of ola company. Several people have been faced these type of problem, also i have been faced these types of issue several time by ola company. This has been his general & daily basis activities. Those who raise tight complaint against this in customer service they are able to get refund their money but those who doesn't raise tight complaint has lost his money forever. Please take legal action against ola company for these type of his activity. The above information is 100% true from my side, for the references please find the attached proof. Regards, Prateek jaiswal. Mb. No - [protected] Email id - [protected]@gamil.com Was this information helpful? | |||||
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The ola paid cash payment showed 83 rupees for the ride but he demanded 180 rupees. I denied to pay 180 rupees then he missbihaved with me. After finishing my ride i got the ola ride bill that was 83 rupess but that fellow driver demanded 180 rupess.
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