Ola Cabs / Ani Technologies — Refund Not Received - OLA Ride

I was planning to book a ride from "Aatma Store. Deenpur, Shyam Vihar, Phase-2, Najafgarh, Delhi" to "Safdarjung Hospital, Delhi on 28 June 2022.
For this Ride, the amount was Rs. 315.

But, due to some changes in my plan, I have updated my destination location as "Indira Gandhi Hospital, Dwarka Sector 9 Dwarka, Delhi"
Once the destination has been updated successfully in the Application with a revised amount of Rs. 99.

The process till now has been perfect.

But, the main issue arrived once I had completed my ride.

The amount shown in the application of the driver was Rs. 315 instead of Rs. 99.

I have shocked to see this, then I explained to the driver to refund me the balance amount. but he has denied this and recommended talking with OLA customer care.

Then, I paid him Rs. 315.

I placed the complaint by application and at the same time, I received a call from OLA.

Then, I explained the complete story to her and she said that right now I am unable to refund your amount with the system due to some tech. error

But, you will get this refund shortly.

Then, I received mail from OLA customer care with the subject line - "Your refund has been processed Rs. 216"

But to date, I have not received any refund.

So, kindly do the needful asap.

Attached are the screenshots and documents that proves and validates above mentioned concern.