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Ola Cabs / ANI Technologies Complaints & Reviews

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Updated: Jul 1, 2026
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Ola Cabs / ANI Technologies reviews & complaints page 2

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P
Poorni3
Aug 16, 2023
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Paid twice

CRN: [protected]
Mini
Add your details here...
I rode in ola with my friend from Anna salai to Vgn tranquil Kaatangulathur. My fare was rs.983. Once reached, I tried to pay but it showed processing in gpay so my friend tried to pay and the same issue for her .But within 10 minutes both our payments went through.I cnontanced the driver about this but he is not responding properly .Kindly help....
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S
Shaikh Samira
from Mumbai, Maharashtra
Jul 28, 2023
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Cash paid to driver but still showing outstanding

I paid the driver in cash but it is still showing up in my app that rupees 500 is pending. Trip date is 5th July 2023. CRN [protected]. Also find the attached trip details. Already tried to reach the support team but didn't get any response. Please resolve this issue ASAP....
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Lalithk120
from Bengaluru, Karnataka
Jun 16, 2023
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Cancellation request

Address: Bangalore koramangala ola campus

Dear team,

Cancellation request has been raised no response from contact. Center and no refund received.

Electric scooter

Order ID: OET-[protected]-WLP228...
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F
Farzana Pyarjan
May 9, 2023
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Double charges

This is regarding the ride on May 1 2023,
I paid 132 for the trip to driver through gpay but still got charged in ola postpaid.
This is not the frst time.The same happened with me last year for which I raised so many tickets by mailing ola support but nothing worked I ended up paying that money to avoid the calls and texts.when I called customer care they didn't respond properly. The worst customer care I have ever come accross....
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I am using Ola for lots of time and paid lots of cab charges. Now just for Rs.288 unable to clear the dues. Tried all the options with app and online. It doesnt go to next payment page ta all. Requested Ola support too. No resolution yet to clear the dues. Already late fees are getting added. Now after mailing they just waived the late fees for few days alone. Again it's going to get added in next 2 days. But getting multiple calls continuously...
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G
Gulam Husain786
from Raipur, Chhattisgarh
Dec 19, 2022
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Outstation audit is pending error

Address: Raipur Chhattisgarh
Website: Ola cab ANI technologies

Outstation audit is pending
Hello
My name is Gulam Husain my cab CG07BQ4406.
My contact number [protected]
Sir Ola me prime Sedan ki car chalata hu me aur me apne duty settings pe mini category ko on kar ke apply kar raha hu to outstation audit is pending likh ke aa raha hai aur mini category on nahi ho rahi hai.sir please meri help kariye aap me bahut pareshan hu . sir maine partner care me baat kiya par koi...
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K
Kiran OLA
from Mysore, Karnataka
Oct 9, 2022
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Complaint against auto rickshaw driver mysore city vehicle registration no. Ka09a ao893

09 October 2022

From:

K Kiran

Door No. 25/2, 3rd Cross,
Shivaji Road, N.R.Mohalla,
Mysore – 570007, Karnataka

To:

The Prime Minister of India

SUB : COMPLAINT AGAINST AUTO RICKSHAW DRIVER MYSORE CITY VEHICLE REGISTRATION NO. KA09A AO893

I was returning from JSS Hospital, Mysore with my senior citizen father after OPD...
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K
Khomane
from Pune, Maharashtra
Oct 4, 2022
Apr 16, 2025
This thread was updated on Apr 16, 2025
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Outstation audit

Ola outstation audit is pending...
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R
rk6308700
from New Delhi, Delhi
Sep 3, 2022
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Fare price spike

In the Ola app it was showing fare price rs. 111 for the ride. So, I paid the money at the start of the journey. But later when reached at the destination I was asked to pay the extra money which was surprising to me as I already paid the fare price....
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I paid to the driver through Google pay after the ride taken on 14 July 2022.

As drivers did not get money paid by Ola immediately, he asked me to pay money via google pay which i had to pay later the same amount got deducted from ola money and now ola is demanding me to pay the amount.

Raised a support ticket to not charge me for the ride twice submitted all required screenshots but there is no resolution. Please...
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S
Shri Raam
Jul 16, 2022
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Gadi ka outstation open Karana hai

Address: Dist.bulandshahr

Sar Meri gadi ka outstation Band Ho Gaya Hai audit mang raha hai please Sar audit kar dijiye...
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M
mukesh98188
from Delhi, Delhi
Jul 5, 2022
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Refund Not Received - OLA Ride

I was planning to book a ride from "Aatma Store. Deenpur, Shyam Vihar, Phase-2, Najafgarh, Delhi" to "Safdarjung Hospital, Delhi on 28 June 2022.
For this Ride, the amount was Rs. 315.

But, due to some changes in my plan, I have updated my destination location as "Indira Gandhi Hospital, Dwarka Sector 9 Dwarka, Delhi"
Once the destination has been updated successfully in the Application with a revised amount of...
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M
MIHEER DESHPANDE
Mar 9, 2022
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Not able to download invoice

Crn [protected]

I've made payment in cash + online but the app is still sowing pending payment and I am not able to download the invoice for it...
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E
eskumar2000
from Chennai, Tamil Nadu
Dec 20, 2021
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Threatening and extra cash taken by driver

Website: www.olacabs.com

Hello,

I have travelled in mysuru using ola from Sayyaji Rao road to Raddison Blu, Mysuru on 28th November at 6:43PM. Auto details are KA09A0885 vide CRN[protected]. Driver name: Mohammed Sujath. Problem faced was
1. Driver picked me up and asked if I am staying in Raddison Blu. The moment when he got my answer he started demanding more than the money that is coming in the bill
2. Throughout the entire journey...
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G
gogtot
Dec 13, 2021
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Paid Double for a ride

Address: RZ-L 18, Shankar Park, West Sagarpur, New Delhi 110046

Email ID: [protected]@gmail.com (registered with Ola)

On 2nd December 2021, I booked an Ola Auto Ride, which was an online payment ride via my linked Amazon pay account. My relatives were travelling in this ride.
After the ride got finished, driver refused online payment and demanded cash and said I don't have any account in Ola. On trying to reach Ola Support I could not connect. Then I had to forcefully pay the entire...
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R
Ravi_Hitman
Dec 9, 2021
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Paid the bill still shows Payment Outstanding

I took a ride from Delhi airport to my home in Dilshad Garden. I made the payment in cash to the driver. In spite of this I see “payment pending” for last ride. Here is the CRN: [protected]..

After submitting complaint to OLA they responded that: Post validation, it is confirmed that our driver partner has not collected any cash, Hence we are unable to provide to remove the outstanding for the ride.

Why will the...
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P
PaviManju
from Hyderabad, Telangana
Oct 28, 2021
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Requesting to unblock the OLA account

Hi Team,

I am Maheswar Pavithra from Hyderabad. My husband's OLA account is permanently blocked, my husband has not violated any policies of the OLA but, his OLA account is blocked.

Kindly, try to unblock my husband's ola account as soon as possible.

Contact no: [protected]
Mail: [protected]@gmail.com

Thank you.

Regards
Pavithra....
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S
Soulk
Oct 4, 2021
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Payment status is showing pending

I had booked Ola auto on 29th sept 2021. Have paid cash as I always pay through cash. I have made the payment to driver through cash but the status is still showing payment pending. I have tried contacting back the driver to confirm the payment but that number is automated number Ola. also tried to raise the issue through support team in Ola app but the options are not related to this issue so I am writing here. Please check this as I cannot...
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sharmilee sarkar
Sep 26, 2021
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Paid in cash but still showing pending payment

I paid the driver in cash but it's still showing up on my screen as 'Pensing payment'. Please resolve the issue....
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M
madhu rajan
Sep 17, 2021
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Ola payment issues

I had booked OLA ride for a relative of mine in another place. Unknowingly the payment option was ola money and I didn't know it.
My relative paid the amount in cash as they reached the destination.
Now the app shows I have pending amount.
Unable to contact the ola customer team aswell.
Please help me fix this issue....
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