[Resolved]  Ola Cabs / Ani Technologies — wrong bill charged to me, 1300 rs i've paid to driver in cash and ola money has charged me 1203 rs bill...

Address:Mumbai City, Maharashtra, 421301

I booked ride on 3rd december 2019 and driver demanded me to pay in cash, for which i agreed and paid driver 1300rs... However ola money has charged me bill of 1203 rs... Ola have refunded me 151rs and now system shows 1203 rs pending bill... Now my point is when i've already paid driver in cash why should i pay the bill again

And the bill is charged without my authorisation... From 3rd december i've raised complaints however they (Ola) have not resolved it...
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Mar 4, 2020
Complaint marked as Resolved 
Ticket id :2506178 complaint raised by me March 4, 2020 TIcket id : 2477606 complaint raised by me on feb25, 2020 Ticket id :2410120 comlaint raised by me on Feb 4, 2020 Ticket id :2374868 complaint raised by me on Jan 29 2020 CRN 3865525445 Ola bill Ticket id :2225342 complaint raised by me in December 3rd 2019
Complaint comments 

Comments

Dear sir,
Yesterday I ride/book Ola cab manesar to faridabad.i have paid total charge 1013 rs (640rs trip charge + 373 rs toll/parking charges). this was so high charges.During ride we have passed only two toll plaza (kherki dhaula - 65 rs single ride charge +Faridabad to Gurgaon sh 5a - 25 rs single ride charge) total 90 rs charge I m applicable only two toll plaza charge payment option, but by mistake/ error 6 toll plaza (373 rs) pass shows as per your summary sheet. So I request pls updated summary sheet of my fair and transfer/ return extra charge money 280+ rs send to my phonepay wallet.
I request pls reply as soon as possible.
Any query please call me.

Fair detail below.

Thanks
Parveen Solankey
[protected]

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