Ola Cabs — Complaint with ola cabs

Address:	110019
Website:	www.olacabs.com

I have a serious complaint with Ola Cabs. I had booked a ride with Ola for 3rd jan -2016 at 8:06 6:45 am in Delhi on the same day 3rd jan 2016 which was confirmed and the CRN was[protected]. wjite amaze DL 1 Rt 7402. (driver name - Md Mustaq khan). I was at the Nizamudin railway station with My old mother, My Wife and two kids. The Driver called me and said he is coming in a minute but he never came. I saw him picking a foreigner instead ( by checking the cab number DL 1 Rt 7402). When i called him he said there is some issue with the cab but i tried to confront him he said " Jo karna hai karle Tum salee tip toh de nahi saketee" and he hung up on me I was left stranded! The services of Ola have been pathetic. Without informing in advance the driver refused to come, Ola made no suitable alternative available. This is definitely not acceptable I am really disappointed with the service. I really want some to call me up and give an explanation. Kind regards, Shivender kayshap