[Resolved]  Ola Cabs — Driver misbehaves, asks for more cash & the Co. does not answer any calls or mails

Address:

New Delhi, Delhi

2nd Oct 2014 - I booked my cab for 4:00 am, told the Driver to wait while I climb down the stairs, when I reach to the pick point, he is not there, on calling him he tells me that he took another passenger to the airport, which is just bizzare After he returns back by 4:35 am, I receive a msg that 132 rs have been deducted from my ac. On my way I called the OLA care no more than 10 Times, no ans from your end Posy the driver drops me off at 5:00 am at the railway station, he has the guts to ask me for money When I try to tell him that I have already paid OLA, he uses abusive language and his exact words being, "maa ka bhosda OLA ka, muje apna Paisa Do" This doesn't end here, when I try to walk away, he holds my bag and wouldn't let me move, threatens to call the police as if I did something wrong, creating a fuss at the railway station gate and collecting crowd... All of this continued till 5:10 am and in the end I had to pay him in cash even after paying OLA in advance before I even booked a cab. In all this fuss, my sister was also with me, I have never faced this kind of mental torture and humiliation ever for a cab ride.