Jul 24, 2016
Updated by little123 Hi Ola Team,
This is with reference to the last ride i
took from ola wid OSN[protected].
My friends have been regular
ola cab user
and so do i. I also use Uber cabs and
others.I have never had such kind of
disgusting, insecure, horrid experience
ever.
I want to tell you the sequence of events
that took place.
1)I boarded my cab from Atmosphere 6
restaurant and my destination was hinjewadi
phase-1. Wen i boarded i was with one of my
friend. There was one more co passenger.
Total fare was 287, 221 was paid by us in
cash and rest from
ola money(You can
validate from your Navigation or system).
2)Co-passenger was dropped at Pune airport
as it was his destination. Now the driver
after deboarding him stopped his vechile
and started to beat around bush, started
calling his relatives so that he can get
some more rides meanwhile.As per Ola
policy, You cant wait stop your car cab and
wait for ride to come. If ride comes and
then you wait, its allowed.(Validate all
this from Your system, whatever i am
saying)
3)We asked him to start the car so that we
can reach our destination, He literally
Abused us, Me being a female passenger, he
must have shown some courtsey.
3)He continued and said, he will stop his
car till a ride comes. He cant drop us in
that amount and asked for more money. We
resisted and he again abused and returned
our money and asked us to get down.
4)Just wen i was about to get down, he
drove his car and i fell down. I have got
Bruises in my leg.
5)We tried to stop the ride from App, but
we were unable to do so.
6)It was around 10 in the night, and i had
no option available. Is this not a security
concern? I never expect this kind of
gesture from any Cab company or any driver.
Is this what the feedback i will give to
other people?
If i want i can book a
police compaint
against the driver, but i have more trust
in Ola and i don't want to drag myself.
Being a female passenger, it was a big
security concern. I called ola instantly
and got my refund.
But what about these kind of drivers,
driving, abusing and misbehaving.
I want you to Terminate this DRIVER FROM
IMMEDIATE EFFECT. IF YOU CAN'T TERMINATE,
PLEASE LET ME KNOW, I WILL GO AHEAD FOR
PROPER ESCALATION.
For getting more info please call on my
registered number or alternate number-
[protected]
Alok
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