Ola Cabs — Due to their poor service i lost 20000 inr in 1 hour

Address:	Chandigarh, Punjab, 160032
Website:	ecot

Dear Concern,

please forward me an official id of your complaint and authorised personal . I have face a very major problem while using your ola cab services on 20 March 2016 due to which i had suffered a loss of 20000 inr.

i booked a cab at 11 am to travel to Chandigarh airport from my residence in sec 44. i was to catch a flight at 12:30 pm, Approximate distance to travel was 10 kms. ola sent me instant sms for pick up in 3 mins with driver information. At arounnd 11:30 am, a wrong driver came to pick me up and my original driver had picked up some other passenger. Both drivers kept on fighting till 12 o clock and lead to delay and miss my flights to delhi and ahmendabad.

No one took responsibility about this and none of the ola website have any complaint register measures . Poor service i have faced. I wish anyone from ola may contact me on [protected]@gmail.com or contact me on [protected].

This is pathetic as if any driver may rob us or abuse us in journey then who will be responsible and where is the point of contact on instant basis.

please share the id so i may discuss the matter in detail.