Ola Cabs — I am complaining about wrong charging by ola

Address:	560076
Website:	www.olacabs.com

I booked an ola auto on jul 16 at 8:19 pm. The auto rickshaw driver refused to come in front of my building in spite of the fact that i am standing on the main road and i can road is empty and there is hardly any traffic. He refused and then charged me the amount of rs.46, which was deducted from my ola money.
While the amount might be minimal however this is not the first time that ola has done this to me. I had booked taxi for sure with them and the driver didnt come and showed me as traveling while at the same time i was on another ride of ola car! I never got any answer from ola while i called several times and complained. I hardly use ola and prefer uber because of this situation however no uber was available so was forced to book ola that day.
This time i thought i have given them enough chance and their unprofessional conduct needs to be reported.