Ola Cabs — My account is suspended

17 Reviews
Ajmer, Rajasthan, Rajasthan, India
My account has been suspended by ola...
In my account ola Money was also available about Rs. 4442
I want my account either working(non-suspended) or my money back to my bank account or OLA account...
M totally harassed & dissatisfied
do solve the issue and i need ola money urgently.

They said that your account is blocked automatically by the system error don't worry it will be unlock in 24 hrs. but from last 7 days doesn't happen they are fooling me says again and again the same thing.
I had also send several mails to them but not a proper rep from their end.

I've no more other option to do now to lodge a complaint against OLACABS.

pls solve my problem asap..

registered email id of ola :- [protected]@gmail.com

My account is suspended
My account is suspended
Complaint comments  16 Comments     Updated: Share0Tweet0


My name is Arjun sharma
My ola account [protected]@yahoo.com is suspended.Sir please solve this issue.
Register Ola account is :[protected]@yahoo.com

my name is kuldip
my ola account "[protected]@gmail.com" is suspended sir please solve this issue

Same problem..the day I have added ola money account suspended..plz do the needful ASAP.. mail id is mitts.[protected]@gmail.com
i uploaded ola money few days back and today they blocked my account permanently stating "violation of terms" i am using ola from couple of years i don't know why they are doing this very upset with their behaviour i want my money back which i uploaded few days back...
my email id: [protected]@gmail.com
Hi even my account blocked with no reason, thank god i didn't have ola money.

But i am so much Hurt the way ola treated me. No prior notice or msg about blocking service.
Ola service is bad, with no reason they block the account, and finally make people to run behind their website to know why it is blocked. They dint even know why it is blocked.

Even website dint provide any reasons for account being blocked

They simply insult people and dont know how to take care of clients.
[protected] is my account block pls opan my account plz
My Ola account has been blocked . I have tried ringing up their customer support no. but it does not take calls. There is an automated reply that 'your account is blocked'. I tried writing to them and they raised a ticket and promised that they will resolve the issue but to no avail. So far. It is 3 days. My mail id is [protected]@gmail.com.Please help
even mine is blocked for no reason, i transferred the ola money back to my bank account through ola money app.
customer support ppl are saying you cannot use this mobile no. any more for registering in ola app. have to use new mobile no and new email id.
My Ola account has been blocked without any prior intimation. Rs 797 was left in my Ola Money account at that time.

How do I get back my money as OLA is not activating my account again on that number.

Mail Id : [protected]@gmail.com
Mob No : [protected]
Same thing happend with me. I have been using it for 2 years. Till last evening I used it but from morning my account was blocked. I have added Ola Money 1 day befor.Tried reaching their customer support and mail group but they are forwarding an auto-generated mails again and again and terms and conditions policy. Really pathetic customer support and they don't know how to resolve issues.
They r making money out of our small mistake.
Everyone will not b expert with app
If they blocked our account means . They have to return our money also.
They wait till v add money in ola money after that they block.
Plz someone take action
Same thing happened with me. I have been using it for 2 years. Till 23rd of may I used it but from morning my account was blocked.
I tried contacted them through email but they said it had been blocked due to violations of Terms and conditions.
I don't know What made them think that.Also I was Ola Select member and when asked they refused to refund amount.OLA HAD BLOCKED ME WITHOUT ANY REASON AND REFUSED TO HELP ME IN ANY MATTER.

Droy2018's reply, Jun 25, 2018
For Ola Money refund, I wrote to [email protected] and they refunded the money. Try connecting on Facebook / Messenger. They are more responsive on social media platforms.
Same thing happened with me also.They blocked my account without any valid reason. i also had some money in my ola account which they are not returning back.
My account got permanently blocked due to unknown reason.

I had Ola money pass of amount 400INR /20 rides /10 KM. But lucky I had ola credit amount outstanding which is approximate 400-500 INR. So at this point I am not in loss.

They are not responding on my mail and not helping me in unblock my account.

Very worst support service of ola in India.
Plz unblock my ola account my gmail I'd [protected]@gmail.com

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    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
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    Ola Cabs - My account is suspended