Ola — late fee

I have never asked for ola postpaid money and rs1000 was added, i just had to pay 490 and late fee was applied without any notification and without any guidance of payment processing method.
I didn't pay because it was asking for kyc my personal details like pan card aadhar card. This is completely misleading and fraudelent.
1. Without my permission rs1000 was added and i agree i used it and even paid.
2. And without any notification i was being charged for late fee this is looting.
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Dear sir

on fifth march 15.58 i have charged mu ola wallet for rs.599.
The amount reflected in ola wallet. But suddenly disappeared.

On enquiry with sbi bank officials they said it has been debited into ola account with reference no.Igafoezd15.

Kindly sort out the issue.

Mob: [protected]
[protected]

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