Ola — lost mobile in ola cab

I boarded ola on 1st november, i have attached the required details about the same. After getting down from the cab i realized my phone is not with me along with air force dependent card. I called back my number after 10 mins. It was switched off. I called the driver he kept rejecting my calls. Then i lodged complaint about it in ola support then he received the call. I have lodged an fir about the same. Have mailed ola security requesting the next passenger's details but didn't hear anything back from there side.
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I had lodged complaint in OLA support but its been 7 days I didn't get any response from there side.It's really shameful that they didn't even try to get back to me to resolve my issue.

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