Ola Cabs / ANI Technologies Complaints & Reviews

Dear sir,

Myself arnab kumar pahari is booked an outstation cab through ola on 20th oct, 2019. My booking reference detail is crn [protected]. However during booking the required amount was rs. 3400 approximately. However at the time of dropping, the amount shown is rs 4673.00 which is very disheartening. I was booked cab from kona bazar to ukhra a. G. Church school. However i am in hurry, so i forgot to check starting odometer...

Dear Ola,

I received the message stating that I had to pay 504 rupees for regarding the ola postpaid services ...
But I didn't have in this regards and also I didn't booked any cab / auto under postpaid service...
Hence please check thoroughly from your side and see to waiver this amount. ..

Also earlier, driver cancelled the trip with incorrect information and I was charged rupees 50 in this regards......

On 13 th 0ctober I booked ola cab from Vivek khand 4 Gomti Nagar Lucknow to Sahara Ganj Mall.. for which fare shown was Rs 119/-. Driver Adarsh Saxena, CRN[protected] Micro- White WagonR .Driver could not reach the location, however i tried to guide the driver.. in fact i even walk down from my location to the nearest point where the cab was located.. however driver again could not trace me.. after 15 minutes i traced the cab.. I was shocked...

I had booked the cab on rental basis from for 8 hrs and 80 kms. But driver had stop the cab inbeetween the desitination and ask me bill amount & ask for book another cab. How an cab can drop me in beetween i had told him that we will pay you the bill at the detination no matter what ever the bill but he did not agree then he call some body and they also threathen me i told that i am heart & diabitic patient and my wife is also with me i can...

This is to bring to the topmost attention of concerned authorities regarding the irresponsible driving and mannerless behaviour and ehtics which are considered to be of top priority for services like ola cab widely used in india, especially in the night, with lonly woman or rainy season. Needless to say the drivers must be properly trained by your company certain ethics and manners where the top priority must be the safty and security of...

The booking id is crn [protected]. This was booked by my dad jay siyaram gupta through his mobile number [protected]. The payment method was set up through phonepe but at the end of the ride, the driver hariom pal demanded extensively for cash and my dad has to pay it. After the ride he searched for customer care number on google but wasn't able to connect to any customer contact instead he got connected to a fraud asking for bank details....

I was travelled from DMS to Kilpauk by auto on[protected] and I gave Rs.93 as cash to driver Mr. LeelaKrishnan.

After several minutes I got a message from your side that the amount will be pay of Rs.93. so immediately contact your help line no.
[protected], 382068*
and explain the amount paid details. Your staff agreed and refund the Ola Paid amount. Herewith attached your refund receipt.

Now your...

On oct 4th, 2019, during a rental trip of 4hrs, the car was broke down after 2hrs.
I called the ola customer care number[protected] & informed about the issue.
But ola has charged me for 4 hrs rental for a trip of 2 hrs ride.

The trip was interrupted due to the cab broke down - which is not my fault, but ola has charged excess amount for this issue.

Even after repeated requests, ola has not...

I had booked an ola outstation from ahmedabad to udaipur. The driver picked us up and post 3km said that since it's udaipur and his is a cng car he will not go at 3 in the night. This entire process took half an hour and it was 3:30.
So my husband and i were stranded in the middle of the road at 3:30 am in the morning at the ahmedabad udaipur highway. Called ola executive and zero help. Zero customer grievance resolution. All they...

I took a Ola cab ride on 5th Sep and paid cash of Rs. 1407 to driver after the trip. I use Ola very infrequently and I tried to book Ola cab gain on 18th Oct and was told that there is outstanding amount of 1407 against my account. Despite paying full trip charges to driver for which I don't get any receipt, Ola wants to pay me again for the same trip.

I have also attached the screen shot for the trip which shows payment by...

Myself Monisha and I have booked ola cab from ola app from Police station sector 39, Chandigarh to Mundi Kharar, Punjab at 14.48 (as per details attached).
After reaching at destination driver asked to pay via Paytm on given no. I.e [protected]
Name Prem Singh of amounting RS. 250/-, instead of 226/-, details also attached for both. I asked for the reason why he is charged 250/- instead of 226/- he replied because he cover more...

Ola has been tormenting me with follow up calls and msgs about clearing ola credit but they have not refunded me for the trips i did not take and for harassment by driver. These complaints were raised by me on the ola app in 2017.
I have also started receiving msgs from your end every 30 minutes. If you take up the case of ola without understanding how they treat their customers, then you will also be made to the harassment case.br...

My mobile number is [protected] and i have regularly using olacabs. On sep 12, 2019 at 8.00 pmi had booked cab at visakhapatnam. I had paid rs. 248/- and left the cab. Crn [protected].

Later, the same has been shown and demanded. When i was in kolkata, i was refused the booking unless paid rs. 248 + 3 as interest. I have cleared the amount and then only booking took place.

I want you to refund the money into ola...

I get one of my friend dropped and paid 500 to driver, and rest i saaid i will pay through paytm total bill, but 500 was deducted from my ola money and 500 i paid, where as bill was 720 approx.

Ola did not gave any resolution, instead putting late fees on ola pay.

I paid to driver 500 rupees and also 500 deducted from my ola money, total bill was 720 inr approx. Ola did not did any resolution and every day...

The problem with Ola cabs started in January, 2019. I booked a cab and the fare was Rs.298/=. The driver asked me the money and I paid him cash Rs.300/=. A few days later the Company sent me SMS regarding an outstanding bill of Rs.298/=. At that time I learnt that a Post Paid account was created and linked to my mobile no.[protected].
Since I was never in favour of any Post Paid account, I requested the Company to close/delete that...

I booked ola cab on 12 oct 2019 from igi airport to haldwani. The car was swift dzire up16t2871 with confirmation id crn [protected]. The driver named pawan kumar at the time of booking the fare displayed was 5225/- but at the time of end of ride it was 6625/- after paying each toll and taxes driver took extra 365/- of parking charges of airport. Driver was continuously on phone at the time of riding, he took extra route at time of exiting...

My son booked a cab for me, my wife and daughter from Bhandup West to Ambegaon Pune on 15 Oct 2019 by making advance payment. He went to USA. Cab and cab driver details were not sent either to me or my son. Cab came after so many calls exchange and dropped us at destination. However surprisingly enough, my son was charged extra RS. 1000/-. My son told that bill showed 255 Kms whereas from Bhandup West to Ambegaon Budruk distance is 155kms....

Please see attached the breaking of the charges ola cab has applied for my outstation ride thoroughly. I have charged for 236.72 km, although i have only travelled for 75 km as after only the 37 km of my outstation trip, we have to return back to pickup location due to a medical emergency.

It is totally unjustified that i have to paid for additional distance 162 km (Which i have not travelled in reality) and additional time...

The ride was taken on 24/09/2019 where double payment was debited by my google pay upi. When i raise a complain regarding that on 1st october they said you will get it bavk in within 7 days but the amount not recived mailed them all the details regarding entry like scareen shot of google transcation and bank statement also but till now the refund has not been given to me
The complain number was[protected] which is not resolved till...

Hi everyone,

In the moth of june 2019, i have used ola post paid services two times. For the first services i had paid the money. For the second ola post paid services i didn't cleared the amount, untill ola gangsters forced me.

{ in june month for the second service availing period, for a ride i had paid a cash of rs. 592.00 to the driver, in parallel to this the ola post paid serviceshas deduced the same amount...