Ola Money — Driver deducted the ride fare from ola wallet and also accepted paytm fees

Website:Ola

Today, i booked an ola share cab for going to bhandup police station west. On the way when we asked if he accepted paytm money, he confirmed it and asked us to pay 50 rs. To check if transactions were taking place. When we got down at our destination, he accepted 70 rs in cash. (Total fees were 129 minus 50 by paytm) when i checked my ola wallet it had only 264 rupees which initially was 393 (Approx.) please check this issue asap or else i will no longer use ola cabs.
Was this information helpful?
No (0)
Yes (0)
Ola Money customer support has been notified about the posted complaint.
Complaint comments 

Comments

HYDERABAD - ola - OSN[protected] i have paid cash paid to driver, still money deducted from my ola money account on 16 january 2017.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1388
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information