[Resolved] Ola Money — fraud money transferred to ola money from debit card

Soumya Ranjan Patel

from Mumbai, Maharashtra

Address:

770017

Hi,

My father received fraud call from unknown number and asked him to configure gst to bank accounts so he gave him details of two sbi accounts ending with card number 459xx6276 and 459xx7488 and amounts trsfered with bellow details.
Card459xx6276 - pos payust[protected] txn#[protected] rs9999.0
Card459xx6276 - pos payust[protected] txn#[protected] rs10000.0
Card459xx7488 - pos payust[protected] txn#[protected] rs9999.0

Kind request to block those amounts in respective account where it was transferred to and mean time we will furnish police complaint.

Kindly help on this as a total sum of around rs1, 40, 000 was transfered using different wallets.

Was this information helpful?

No (1)

Yes (0)

Aug 24, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Ola Money Customer Care's response Ola,

Greetings of the day!

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to please provide the first 6 and last 4 digits of the card for us to trace and block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com / [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money

Jul 24, 2017

Updated by Soumya Ranjan Patel From Card : 459200XXXXXX6276 - SBI Account

Transaction Id - SBIPG[protected]Ola Money -Zipcash Mumbai- 10, 000.00
Transaction Id - SBIPG[protected]Ola Money -Zipcash Mumbai- 9, 990.00

Date & Time: 22 Jul 2017, Around 5.00 PM

From Card : 459150XXXXXX7488 - SBI Account

Transaction Id - SBIPG[protected]Ola Money - Zipcash - Rs 10, 000
Transaction Id - SBIPG[protected]Ola Money - Zipcash - Rs 9, 990
Date & Time: 23 Jul 2017, Around 10.00 AM

Fir lodged with local police station and provided them mail id mentioned .

Kindly do the needful and revert if required.

Regards,
Soumya Ranjan Patel,
[protected]