[Resolved]  Ola Money — the driver is claiming that he hasn't received the money.. i want my deducted charge back..

Address:Gurgaon, Haryana, 122011
Website:Ola money

I took a ride from which was costing me 92 rs. I was having a balance of 8rs.in my ola money account and the driver charged it. For the rest of the balance i added an amount of 84rs and paid to him. He was arrogantly claiming that he hasn't received the money and also that he wants the money now. He was shouting and also threating us for the payment. So i have paid him 84rs.in cash also.

Please charge back his account and credit mine and from the next time, please hire some decent drivers who maintain the standard of your company
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Jan 27, 2018
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2017
Ola Money Customer Care's response
Hello,

Greetings of the day!

Thank you for bringing the issue to our notice.

Please write to [protected]@olacabs.com or call on 3355 3355 prefixed with your city STD code for the same.

They are the concerned department who can have your issue resolved at the earliest.

Regards,

Team Ola Money
Complaint comments 

Comments

I have top up my ola money wallet through internet banking, since my amount is deducted from my bank account but same is not credited in ola money so plz kindly arrange the refund or provide the balance in ola money

My user id for ola is [protected]@gmail.com

I have the ola money app in my Moto G phone, but i want to download the same i my Redmi phone.

The app is getting downloaded but not opening.

What could be the problem?

Please help

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