[Resolved] Ola Money — transaction drms-2h6y-ymab dated 11th december 2018 | |||||
Transaction no drms-2h6y-ymab on 11th december 2018, at 7 pm approximate was executed through ola-money to tatasky dth recharge. Mony was debited from account but not credited to respective merchant. Registered compliant to ola money-"[protected]@zipcash.in" on 12th december 2018. Received automated replay confirming ticket id 1310706 and assuring about update in two working days. Since no update received, again mail sent on 15th december 2018. Ola application portal does not have any contact number for support to speak with. On 19th december ola corporate team provided customer care number as[protected] but no operator attended this number. Transaction amount is rs.50/- Request support in this case. Was this information helpful? | |||||
Feb 8, 2019 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Jan 08, 2019 Ola Money Customer Care's response Hello Anjana, Greetings of the day! Please be informed that a DTH recharge amount of Rs.50/- has been refunded to your Ola Money wallet. We request you to please check the Ola Money wallet balance for the same. We value your business, kindly write to us for further queries. Regards, Team Ola Money | |||||
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