Ola — overcharging the customer by fraud

Address:400068

Booked pune to mumbai ola cab on the 29th oct 19 to leave pune at 16:00 hrs.
Confirmation received at 11:46 promising that the driver details will be sent one hour prior to departure time.
Driver and vehicle details were shared at 14:54 hrs.
Call received from ola (+[protected] at 14:58 hrs informing that the driver has cancelled the booking and would you like to make a fresh booking. Immediately rs 150 was debited to my account. The app refused to do any further bookings till this fraud charge was paid up.
Called the driver mr. Kishore (+91 [protected]) at 15:15 hrs. To check whether he has really refused the booking. He confirmed that he did due to some issue with his vehicle.
Booked cab frm uber and travelled from pune to mumbai
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9458
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information