I am writing regarding a paid advertisement promotion for my furniture listing, for which I paid ₹219 through my OLX account.
Unfortunately, while posting the advertisement, I mistakenly selected the wrong category. As soon as I noticed the error, I immediately removed the ad to avoid incorrect listing information and reposted it under the correct category.
However, when trying to repost the advertisement correctly, the platform is asking me to make the payment again. Since the original paid post was deleted immediately after the mistake was identified and the promotion was not meaningfully used, I kindly request you to either:
Transfer the paid promotion/package to my corrected advertisement, or
Provide a refund or credit adjustment for the ₹219 payment.
This was a genuine human error during category selection, and I acted immediately to correct it. I am not requesting any additional promotional benefit beyond what I already paid for. Was this information helpful? |
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