[Resolved] Olx — I paid the money but didn't get the product

Shourya Kharbanda

from Ahmedabad, Gujarat

Address:

Gandhinagar, Gujarat, 382424

Hello,
I am shourya i am facing issue as i paid full amount of money to a seller on olx for his mobile, he quoted for 11000, he said that he works as army man and he sent me all his id and adhar card details and i first gave 1000 and then the next morning he said that my product is in my city courier house so i need to pay 50% so i gave 4000 more and i also got a word from delivery man... And then he asked for full payment but i paid more 6000 and then also he asked me to pay 7550 as army security, i got something fishy there so i searched at google i found many frauds like this i denied to pay any more any more and then blocked my paytm because i mistakenly gave my paytm password to him i blocked my paytm and also complaint against him as fraud
Please help me find him
I have attached some screenshots which i had
His mobile no. Is [protected]
And the no. Of courier man is [protected]
My paytm complaint no. Is 11559908
My olx complaint no. Is ts28583

+2 photos

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May 1, 2019

Complaint marked as Resolved

Verified Support

Mar 26, 2019

OLX India Customer Care's response Dear OLX user,

Greetings from team OLX!

We have now escalated this from here. The team will take action on this at the earliest.

We also request you to take the help of Legal Authorities and file an FIR for the same.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

For any information, the Police can reach out to us on [protected]@olx.in.

Further, we would suggest you not to make any Advance Payment now onwards.

Feel free to write back to us, in case you need any further assistance.

If you wish to have a word with us, please call our customer care number at[protected]:00 am to 07:00 pm) available seven days a week.