[Resolved] Olx India — 6k taken on behalf of washing machine posted for sale

Brijrag

from Noida, Uttar Pradesh

Address:

Rohini, New Delhi, Delhi

I posted the washing machine for sale on 25th feb 2020 for sale. One of olx vendor called me 26th feb 2020. Asked for machine & said for payment... He took 6k from my phonepe wallet. Now he is not reversing the payment. It's a fraud took happened... Ols is equal responsible for this fraud.

It's should not be happened with any customer in future... It is core duty of olx. This should be fixed or refunded my 6k money.

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Mar 31, 2020

Complaint marked as Resolved

Verified Support

Feb 29, 2020

OLX India Customer Care's response Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

Would request you to elaborate on your concern so that we can assist you accordingly.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.

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Comments

Sreerag Devaraj

Took money from me 13000 by telling to join indigo airlines near our airport. . Am in a poor family plz help me. ..i have their ph nmbr. . Nw is on olx. . [protected]

Coolest Bad Boi

Olx has banned my account . Then i made another . They also banned my that account with in 1hr . After that i made another account . They banned my that account also. Without any reason they banned my multiple accounts. I was so disappointed from them . They are doing this wrongly