[Resolved]  Olx India — advance payment fraud/scam

I saw an ad (Ad link : https://www.olx.in/item/iphone-6s-128gb-six-months-old-ID1jMB7z.html) on 4 may. So i messaged him and he gave me his phone number ([protected]). We texted and i was satisfied with the phone we agreed the price on 15000 rupees. He told me he was out of station so he will send the through courier. He sent me his aadhar card and army canteen card so i did not suspect that it would turn out to be a fraudsters. He told me to make an advance payment of half the price ie 7500 rupees then he will deliver the phone. So we sent each others id card and i paid him the said amount through the paytm number [protected]. After that he sent me the receipt of the courier and made me believe that the item was to be delivered to me. The next day ie on 7 may, i called him again as the phone was not delivered to me until the evening. Then again he told me that he will talk to the delivery boy and confirm with me. After some time he called me and told me that due to his military rules, for an item to be delivered we have to pay the full amount so we argued for a while. He kept telling me that i will lose the 7500 advance payment because of the rule so i had no choice but to pay the remaining amount ie 7500 rupees to another paytm number [protected] which he provided saying the previous paytm number had some issues. After i paid the total 15000 the phone still wont be delivered and i asked him the reason. Again he told me to pay an additional amount of[protected] for insurance and 2100 for delivery charge). So i got suspicious and requested him a whatsapp video call which he declined instantly. The real reason here is that the first time he told me that i should pay the advance of 7500 and on receiving the phone i will have to pay the remaining amount. This is what we agreed upon but on the contrary he asked me to pay full amount and still i paid him and he was asking for more which he never notified me earlier. He is still saying that if i dont pay him the 7100 for the insurance and delivery charge i wont get my money back. So please help me with whatever way you can and i will be very happy if you can get my money back.
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Jun 11, 2018
Complaint marked as Resolved 
May 09, 2018
Updated by Joshy Nongthombam
The paytm transaction id's are [protected] for rs 7400, [protected] for rs 100 and [protected] for rs 7500
May 09, 2018
Updated by Joshy Nongthombam
He told me that he was Manjeet Singh and he was in army as his canteen card provided.
May 09, 2018
Updated by Joshy Nongthombam
This complaint is not resolved yet. Kindly look into it as my profile is showing 0 complaints.
Verified Support
May 10, 2018
OLX India Customer Care's response
Dear OLX User,

Greetings from team OLX!

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyer.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

We suggest you to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
 
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