[Resolved] Olx India — amount paid but phone not received

[Resolved] Olx India — amount paid but phone not received

J JAYARAMAN R from Coimbatore, Tamil Nadu

Having seen an ad in olx i made payment to one person at nawada dehradun at uttarkand district as per ad id [protected] dt. 28.8.2017. Amount of mi phone was finalised rs.1760/ including postal charges. I sent amount by netbanking on 2.9.2017 to one mr. Rohit dua, cell number +91 [protected], but i have not received phone nor amount returned till date. It may be a fault of mine for having sent amount in advance. Please inform me whether there is any possibility of getting the amount back from him. Amount was sent to oriental bank of commece, nawada dehra dun branch. Ifsc code orbc0101917. My email. [protected]@gmail.com Cell. +91 [protected] Was this information helpful? No (0) Yes (0)
Apr 4, 2018 Complaint marked as Resolved Feb 23, 2018 Updated by JAYARAMAN R As per my complaint lodged vide id.1876099 i am expecting a reply. A mail was received informing the id. A phone call was received by me from a person in cell number +91 [protected] and he has asked me to furnish orally the bank 16 digit debit card number and he said that you need not go anywhere and he will pay amount. I have replied him anything you send by by email. But no reply is received till now. I do not know whether he is a right oerson, please help Verified Support Feb 24, 2018 OLX India Customer Care's response Dear OLX User, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in. As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities. And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community. Thank you for contacting OLX! Thanks, Team OLX
Add a Comment	Share
Submit Close